OneColo's managed VPS services provide businesses with enterprise-grade servers, complete technical support, and proactive maintenance, unlike self-managed VPS where you handle all server management, security, and maintenance tasks yourself.
Why Use Managed Hosting?
Managed hosting is an IT model where clients can lease servers from the service providers. It is not feasible for For a small to medium business to have its server infrastructure. With managed hosting, these small businesses can lease the servers they need from service providers with zero maintenance cost associated with it.
Scalability is the main reason clients choose managed hosting instead of direct hosting. With managed hosting, clients can scale the cloud server according to their needs. With simple few clicks, clients can reconfigure and scale the servers. Scalability is an important factor when considering your growing business. Without any infrastructure cost (Example: new server space, hardware cost) able to scale cloud servers is a major advantage of managed hosting.
How we help?
1. Server Setup & Configuration
Initial OS installation and setup
Control panel installation (e.g., cPanel, Plesk, DirectAdmin)
Firewall and basic security setup
2. Monitoring & Maintenance
Uptime and resource usage monitoring (CPU, RAM, disk, etc.)
Regular OS and software updates
Proactive issue resolution (e.g., service crashes)
3. Security & Patching Upon Request
OS-level security patches and kernel updates
Firewall configuration
Intrusion detection systems (IDS)
Malware scanning/removal (if included)
4. Backup Management
Automated backups
Assistance with restoring backups
5. Technical Support
24/7 support for server-related issues
Help with troubleshooting server software (e.g., Apache, MySQL, mail server)
Support for DNS configuration
6. Performance Optimization Upon Request
Help tuning server software (e.g., Apache, PHP-FPM, MySQL)
Caching and load optimization advice
What we can't do
1. Application-Level Support
Debugging or customizing your website code (e.g., WordPress, Laravel, Node.js)
Fixing plugin/theme conflicts
2. Third-Party Software
Support for apps or scripts you install yourself (unless covered under add-ons)
Assistance with unsupported or outdated software
3. Client-Side Misconfiguration
Fixing issues caused by user error or misconfiguration (unless it's a managed plan with full admin oversight)
4. Excessive Resource Usage
You may be responsible for optimization if your site/app is using more CPU/RAM than allocated
5. Custom Security Policies
Provider may not support unusual or heavily customized security setups